Objections Within the Customs-and-Excise Sector
Regulation of the Minister of Finance No. 136/PMK.04/2022 on the Amendment to Regulation of the Minister of Finance No. 51/PMK.04/2017 on Objections Within the Customs-and-Excise Sector
Enforcement Date: 12 September 2022
- Objections must be submitted to the Director-General of Customs and Excise (“Director-General”) in writing and electronically through the portal of the Directorate-General (“Portal”) using the sample format set out under Appendix A to this regulation.
- If any operational disturbances render the Portal inoperative, then objections can be submitted manually in writing through the nearest customs-and-excise office using the sample format set out under Appendix A to this regulation.
- In the event of any operational disturbances, notifications should be made by: 1) The relevant director in the field of technology and information in cases involving national operational disturbances, which should be conveyed through digital media to all heads of regional offices and heads of customs-and-excise offices immediately after any such occurrence; or 2) The head of the relevant customs-and-excise office in cases involving local operational disturbances, which should be conveyed through notifications or announcements to service users that are made through the use of digital media.
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